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Get in touch with the Basingstoke and Deane Social Inclusion Partnership by emailing at sip@basingstoke.gov.uk or find us on Twitter or Facebook 

If you are worried about someone who is at risk of homelessness or if you need help and support yourself, get in touch with Basingstoke and Deane Borough Council. Email hpos@basingstoke.gov.uk, call 01256 844844 or visit the council offices.

They can help you with a range of options, including:

  • Advising on resolving disputes with your landlord to stop your eviction.
  • Help to mediate with family or friends to help keep you in your current home.
  • Advice on renting privately.
  • Helping you to apply for housing benefit.
  • Providing information on low cost home ownership.
  • Advice on finding a hostel.
  • Arrange for debt advice, benefit information and support services.
  • Helping you adapt your current home to make it more suitable to your needs.

Julian House – An outreach service helping to support rough sleepers to move off the streets and into accommodation.
01256 322791

The Camrose Centre – Day centre providing food, shelter, clothing, shower, guidance and company for homeless and vulnerably housed people.

Open Tuesdays and Thursdays 9.30am to 3pm and for those sleeping rough only, Fridays 9.30am to 1.30pm and Sundays 12 noon to 3pm
01256 327858 or 07784 662469

Andover Mind – The Basingstoke and Deane Well-being Centre, run by Andover Mind, offers support to individuals aged 18 and above who are struggling with their mental health.
01256 476572
3 Vyne Road, Basingstoke RG21 5NL

YMCA Hostel – Provides accommodation for young, single people aged 18 to 30 who are in housing need and have no or very low support needs.
01256 479696
Eastrop Way, Basingstoke, RG21 4QD

Outcome Home – A social enterprise providing peer mentorship and psychological services, for people who experience homelessness in the Basingstoke and Deane area. Please get in touch if you would like more information.
07598 917124

North and Mid-Hampshire Safe Haven – Out of hours care and support in a safe and confidential space for adults, including carers, who are experiencing a mental health crisis or emotional distress. This service is provided by Andover Mind. Open every evening between 6pm and 10pm, including weekends and bank holidays.
0300 303 5772
3 Vyne Road, Basingstoke, RG21 5NL

Basingstoke Foodbank – Emergency food for those in crisis. The foodbank can be accessed through a voucher referral system.
07722 673645 / 07941 336464 
Basingstoke Foodbank HQ and Warehouse63-64 Tempus Business Centre
Kingsclere Road
Houndmills
Basingstoke
RG21 6XG

Housing Services – Housing registers, housing advice, homelessness and social inclusion.
Housing Team, Civic Offices, London Road, Basingstoke, RG21 4AH
01256 844844
Phone open Monday to Thursday 8:30am to 5:30pm and Friday 8:30am to 5pm (please be advised that this number is also available out of office hours for urgent housing advice)

Support is available, please seek advice early.